Down again
Same thing as last time. Can ping Start’s gateway but nothing beyond that. Since they don’t watch this forum anymore let’s just take bets. Who thinks this outage will persist beyond 9am tomorrow when...
View ArticleStart sent me a new cable modem today (out of the blue)
Technically it came from multiboard communications in London. I was not expecting this, got no email. I just looked at my last email invoice, it said nothing about this. The plain brown box has a green...
View ArticleUpcoming Channel Updates
Upcoming Channel Updates – Posted December 1, 2024 Due to recent channel provider changes, the following channels will be rebranding effective December 30, 2024: Channel number Old channel name New...
View Article29-Nov-2024: mail.start.ca rejecting logins..
No email access at mail.start.ca (or webmail) today. Something appears broken at their end, though they're not answering the phone so difficult to find out more.
View ArticleTelus Enshitification
Since when was Start tech support not 24/7? Woke up to no services. Reset everthing, same deal. Modem has link and I'm getting a public IP. I can ping Start's gateway but getting a network destination...
View Article[rCable] Why is my Start on rCable in London down again this morning?
WTF?! It went down around 8:30 am, nothing posted on Start.
View ArticleNo answer from Start
I was a Start customer and was looking at possibility of returning. Checked the website and had a question about the TV offerings. Sent email to address that used to answer promptly, But no reply in a...
View ArticleLooking for some info
I want to switch to start and currently with Roger’s.I am using the Xfinity Wifi app and want to know if the startcare app has a option like this before I switch
View ArticleLayoffs at Start.ca
It looks like Start.ca is going through some rough times today, with several customer-facing employees and even a few VPs getting laid off. This move has caught a lot of people off guard, especially...
View ArticleStart phone number down, billing doesn't check portal
It's 9 am and I am trying to phone support. I just get a busy signal at 866-434-5888, once I got a recording saying the party you are trying to call is not accepting calls at this time. Now I get...
View Articlestart ftth plans
with telus now offering ftth plans in ON, will start follow up on this??
View Article[Cable] What's everyone's average wait time when calling for support?
Either I pick the worst time to call or I have horrible luck. 2+ hours waiting to get through to tech support only to get kicked when the call centre closes. Only had 3 people in front of me. The techs...
View ArticleFix my Internet please
Hey Guys, Please fix my Internet. I called and asked for help 2 weeks ago, tech acknowledged the issue and said they would follow up. All I received back was an automated email saying that the ticket...
View ArticleLayoffs at Start.ca
It looks like Start.ca is going through some rough times today, with several customer-facing employees and even a few VPs getting laid off. This move has caught a lot of people off guard, especially...
View Articlestart data breach?
Dear xxx, Recently, we identified a security incident impacting your Start.ca online account. Due to swift action from the Start.ca Security team, the impact on your account has been minimal. We...
View ArticleStart Fibre Deployment in London
We've had Bell Fibre in our lawn in Byron (London, Ontario) for over 2 years now and Bell won't pull it into houses to install it still. I'm of the understanding that this is due to the pending...
View ArticleStart phone number down, billing doesn't check portal
It's 9 am and I am trying to phone support. I just get a busy signal at 866-434-5888, once I got a recording saying the party you are trying to call is not accepting calls at this time. Now I get...
View ArticleStart sent me a new cable modem today (out of the blue)
Technically it came from multiboard communications in London. I was not expecting this, got no email. I just looked at my last email invoice, it said nothing about this. The plain brown box has a green...
View Article[TV] TV Channels being removed
Got an email this week from Start.Telus that the OLN and OWN TV channels are being pulled. Dear Hugh Mungus Dingus Sr., As of August 31st, 2024, The Outdoor Living Network (OLN - channel 278) and the...
View Articlestart data breach?
Dear xxx, Recently, we identified a security incident impacting your Start.ca online account. Due to swift action from the Start.ca Security team, the impact on your account has been minimal. We...
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