for a month now, we were experiencing high pings and packet loss. With several tickets, finally got the packet loss resolved, but still get a few high pings. node to demarcation cable is fine, demarcation to inside the house is fine. cable from wall jack to modem is fine. still getting a few hits of high pings.
Here's what's funny.... while we had our tickets to get rcable on our street to fix the issue.. A rcable guy knocked on our street trying to sell us rcable services. Is this how rcable trying to get business? finding non rcable customers to convert through their service tickets?
They had offer me their 1 gig internet for 55.00 a month. didn't bite though.
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