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Cable speeds in Toronto getting slower and slower

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I'm not sure what I can do myself to fix this but essentially on a 250/20 plan my speeds first dropped to about 220/10, and now 200/5. The upload speeds seem very precise when testing either synthetically or uploading direct to VPSs I control. Rogers came, did a song and dance outside the building and then told me they can't check inside thanks to COVID-19 which makes sense but I'm wondering if my power levels are out of whack. I've attached the levels - seems like upstream is okay but downstream is pretty high even with a previously installed attenuator. I'm going to try and get a 6db forward-path attenuator and see if that helps. Anyone else have ideas? [att=1] [att=2] [att=3]

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