Dear User,
Start.ca will be performing scheduled network maintenance on Sunday, December 3, from 1 AM to 6 AM Eastern Time. This maintenance is crucial as it involves upgrading our router software and ensuring stability.
All efforts will be made to limit service disruption. We do not anticipate that service will be down for the entire duration of the window, but there will be multiple interruptions throughout the process.
If you encounter any service issues outside of the maintenance window, we recommend starting with a modem/ONT reboot.
Simply power off and on your modem/ONT to refresh your connection.
If problems persist or if you have any concerns, please do not hesitate to contact our support team. We are available to assist you with any issues or questions you may have.
☏ 1-866-434-5888 | ✉ support@start.ca
Thank you for your understanding and for choosing Start.ca as your Friendly Internet Service Provider.
- Your Start.ca Team
The actual email contains the logos of Start.ca and the new grand owner Telus
Yikes, if it's anything like the other maintenance, patching, and upgrades they have done in the past...
People might want to do some ping/tracert testing before and after this "update" to judge the changes on their own.
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