[rCable] Installation fail
Hello all, I am having severe issues with my RCable installation that was supposed to happen this Tuesday but I am in the third day of this not happening with no resolution in sight. I have ordered...
View Article[Cable] Temporary line for 2 years and 6 months and counting.
Hi, My name is Terry. I am writing this post to share my experience with start.ca. I will be updating this post until my problem gets resolved. Hopefully this post will get ranked on Google and reach...
View Article[rCable] Can't load YouTube
Anyone here is experiencing loading forever YouTube? Other website and MMO running perfectly fine. edit: http://canadianoutages.com/status/youtube holy smuck..
View ArticleVoip issue
I have cross posted this in the rcable forum as I have Starts Voip phone while using rcable modem and am having issues with my voip calls either being garbled or dropping all together, really...
View ArticleBilling Question
Hi there, I've just recently signed up to start.ca but quick questions about billing, if I accidentally overpay my bill will it show as a credit for the next month and the automatic pay will adjust...
View ArticleHELP cable has been intermittently disconnecting for months now
Hi everyone I have been having issues with my start communication disconnecting and reconnecting for the past 4 monthes now. I have called start for too many times now and they are very nice but cannot...
View Article[cCable] Bufferbloat issues on Cable
Hi. First off I'm happy with Start, consistent speeds and great support, been with you guys for over 4 years now. I've never really followed up, but it feels like for the past year or so, things like...
View ArticleExtending support hours
Just a heads up that we're extending our current support hours of 7am to 11pm, to 24x7 as of March 3rd.
View Article[rCable] Working my way back to Start.ca with some questions
I was with Start.ca a couple years ago. Absolutely no problem with there service. Excellent network connectivity/advertised speeds/up time and customer service, but I was lured away by rCable when they...
View ArticleFinally made the switch.
I've been meaning to ditch ccable for a while and finally took the plunge to Start. It wasn't a hard decision to make. I called Start after work a week ago yesterday, with a ccable cut off date for...
View Article[rCable] The numbers -n- slow downs
What can you tell me about why I have slowdowns. Maybe it's just normal cable internet, when had DSL I rarely had slowdowns to any servers other than normal congestion on occasion. I had 5mb down 800Kb...
View Article[DSL] Usage Page
Made the switch back to VDSL 50 this week with Start and everything is working great. Where can I find out my usage? I went to the usage page and this is what I get: Your current monthly usage to date...
View ArticleStart's Hitron CDA3 modem
Comments here please about the Hitron so as to simplify finding info about it instead of lost in other threads.
View Article[DSL] Strange Bell DSL availability issue
I used to have Bell VDSL until mid January of this year. I canceled and moved to cable, then a few weeks later, when I checked the service availability at my address, it shows that no DSL packages are...
View Article[rCable] Rogers New Packages/Pricing. Will this affect Start packaging tiers.
Just wondering if the new packages and pricing released by Rogers will affect any packaging of bandwidth tiers at Start.ca?
View Article[cCable] Cable modem signal levels out of spec
Hi My cable modem is DCM476. The internet is rock solid but I'm just curious is the downstream power too high and upstream power too low? Thanks. Forward Path: Channel Frequency Power SNR BER...
View ArticleSpeed Problems (Not an Start Issue)
Few days ago my speeds on my laptop decreased from 45mbps to 1mbps. I tried resetting the router no results. It seems only an Laptop issue the PC gets full speeds (wired) any wired device has gotten...
View ArticlePorted phone to another voip in January and just received a March bill
Dont know if I have to call in to have start have a look at this, but as the topic says we cancelled/ported our start voip to another provider in January, and Just yesterday we received a March invoice...
View Article[rCable] Ok, I am not sure what is going on...
Any of you are able to reach this website? https://www.microsoft.com
View Article[rCable] Bizarre behaviour since my switch to Start.ca
I'm reaching out to anybody that might have a possible solution. I recently had Start a few years ago. Great service great and speed as advertised I eventually was lured by Roger retention to get 2...
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