I recall a post a few months ago about uploads being throttled for some users. I'm on the 250/20 plan and everything was great until last Friday and is now about 7Mbps and occasionally going much less (testing while nobody on calls, using videos, or start.tv). Download speeds aren't maxed but still above 200Mbps. My signal levels according to my modem are about as good as you can get and there's nothing abnormal in the logs. My modem (TP-Link TC7650) does not report BER stats unfortunately.
Here's the thing I'm pissed about: There was a rogers tech who was doing some work on the box and my line was down for 45 minutes to do some w (my neighbors didn't go down who connect to the same box). He almost drove away without reconnecting it and I had to run out in the snow to catch him before he did. The change in upload speed was immediate after the guy was there.
Is there any way to know if I've been put on the throttle list?
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