[TV] Start app menu on Google TV
Cannot get to the bottom row on the Menu screen. The top row (Watch TV, ...) is ok, and when I click the (OK) button on I get to the second row (Guide, recordings ...). If I want to get to the third...
View Article[TV] 4-44-801 error code on all four Hollywood Suite channels
As the subject line says, channels 667 through 670 all giving 4-44-801 error code. Tried on both the stb and firetv stick, same results. Anyone else? Edit, just checked again this morning and they are...
View ArticleLook back on start tv
When playing at channel on look back the video freezes and then starts again.It’s a pain.Called support last night to report this .I wonder if they came across anything to resolve this.Thanks
View ArticleRewind program
Hi there look back and rewind are still not working on all channels any suggestions Thanks Mike
View ArticleStart tv support
I was wondering if I could get a confirmation from someone from the start support team if this forum is a good way for customers to inform the tech team of issues that are popping up. I know a fairly...
View Article[rCable] Cable Modem login
What is the login information for a Start.ca issued cable modem. Trying to help a hopeless relative with some tech issues and of course the information they gave me was that the modem is "white with...
View ArticleDoes start.ca resell Bell Fibre?
Cogeco has been horrible lately. Bell is installing fibre to my house finally. Am I able to get a fibre connection to Bell through a TPIA? Thanks,
View ArticleLook back and restart
Morning look back and restart not working on Chch on the iPhone apk and not working on the nvidia shield.Thanks for looking into this.
View ArticleIncrease in upload speed! Start Internet/rCable
Modem rebooted itself at 4am this morning. Look into why and see this in the TC4400's event log: "DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=f4:... Now...
View Article[TV] Apple TV client released
As part of the beta test, I received an email this morning that the Apple TV client is released and available in the App Store. Downloaded and working well so far. Apple TV is also listed on the Start...
View ArticleCancelling Question?
Hi all, If one were to cancel their service with Start does it happen instantly or is there 24-48hr delay or are you supposed to give a months notice if you want to cancel?
View ArticleDNS issues?
Just posting to share that I've been having for a week or so. Internet "goes out", but it seems it's just DNS lookups fail. Seems to be a bit more frequent, though I can't say for certain. I've moved...
View ArticleSTB Volume Settings
Hi, This afternoon the volume on apps is really low on the STB. I'm thinking someone accidentally turned down the device volume (as opposed to the tv volume). The remote is set up so it controls the tv...
View ArticleChch
Chch look back and rewind still not fixed.It was working a few weeks ago and what ever start did it is still not working.The nvidia shield may not be a supported device but it was working and now it’s...
View Article4K Plus Firestick
In great frustration, I took back the Start Android box and bought a "4k" Firestick, as suggested by a support rep. When I downloaded the StartTV app from the PlayStore, it naturally was the latest...
View ArticleHow do they stay in business
I was looking at Start website and viewing the prices and I'm curious how do they stay in business? One can get either from Rogers or Bell cheaper. Also, their TV basic plan who in the right mind would...
View ArticleChannels Dropping
Noticed last night and this morning that after watching a channel, sometimes it will drop (get an error message) and changing the channel and coming back to it will result in a black spinner that stays...
View ArticleIncrease in upload speed! Start Internet/rCable
Modem rebooted itself at 4am this morning. Look into why and see this in the TC4400's event log: "DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2.;CM-MAC=f4:... Now...
View Article[TV] R132 update
Android new version R132.5.19 released on may 19th https://play.google.com/store/apps/details?id=com.tangerineglobal.start.tv&hl=en_CA&gl=US Amazon new version released on may 11th 132.5.19...
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