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[DSL] Did Start remove the free download periods 2am-8am?

If so, an announcement would have been nice. If they didn't then your usage page is still messed up as it's counting stuff done on the 2-8am period as your quote usage.

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[Cable] once a day t3,t4 errors...

so i have a tc4350 modem... how many t3,t4 errors should be in the event log? i get only a pair of t3,t4's everyday is it something that should be ignored? it does not seem the cause any problems, but...

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Start new install cable cogeco

Hi. Has anyone had issues getting a new line with start installed. I signed up last Tuesday with an install for this week, but start says there is an issue with adding to the cogeco system. Quite...

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100MBPS to the neighbourhood

my house is available to get VDSL 100MBPS by bell to the house, wonder how long till I can get this from start? Btw, i havent seen anyone talking about this online yet is this a known thing? [att=1]

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A shout out to the support staff

Rocca, just wanted to say that your support staff is the best in the biz. I did a modem swap that was required to move up to the 250/20 tier, and ran into some issues with the new profile not making it...

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Start.ca/tv

Hey. I've noticed that Start.ca/tv has had a webpage for quite some time now. Any time line?

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[rCable] Maintenance Notice - DSL & Cable Rogers Areas - Sat. July 29th @...

We will be performing network maintenance on July 29th at approximately 4am, to replace a line card and perform a reload of one of our core routers in Toronto. This will impact our cable internet...

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Modem ???

Hey all .... I'm curious what's the life spam of a modem, I mean at what time should one replace their modem? I have been with Start I believe 8 years or more and I'm still using Thomson DCM476 ( cable...

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Anyone else having Netflix issues?

Start has several local Netflix servers. Last night past midnight I noticed the selection page wasn't loading fully on the netflix3 server "transferring data", and clicking on a video to play just had...

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lost packets, lags, internet freezes

It started about a month ago. Internet stopped working for period of 1-10 seconds, sometimes even more than 1 minute. I started to investigate. If I connect my desktop directly to modem, the issue...

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Internet disconnecting constantly throughout the day

I have already spoken to Start about this. A rogers tech came yesterday, felt the signal was too strong and put an additional filter on to weaken it. Problems persist today. My job relies on a steady...

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power/snr dropping with daily disconnects

So for a while now my modem has been restarting regularly / connection has been dropping. Multiple times a day. It returns with only one upstream channel. Usually it has 10k Uncorrectables on every...

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Frustrating Upstream Issue with cCable

Hi guys, Long time lurker and sometimes anonymous poster - decided to finally register to try and get some help on an issue I've been experiencing. My story begins approximately 6 weeks ago when one...

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[cCable] Latency and packet loss issues to WoW/Warcraft Logs

Hey! I'm not sure how to approach this but I've been having very intermittent internet issues lately. Location: Niagara Falls on Start (Cogeco) Basically the packet loss is minor (3-4%) but my pings...

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[rCable] Recommended modem for upgrade

I was just wondering if anybody has any thoughts regarding the preferred modem for Start.ca for 100/10 package. Hitron CDA3-20 or Technicolor TC4350?

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Internet down 36 hours now..

Unreal... Was with Cogeco for 15yrs and struggled with the decision to make the switch to Start. Only been with them 2 months and now I've been down for 36 hours in North Burlington...ridiculous. I...

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[DSL] Got unlimited, is 1TB usage okay?

So, I got 50/10 internet and I end up using a Terabyte a month. Is that okay from Start's perspective? I don't wanna cause problems for any TPIA/IISP. I know some users are "heavier users" but I used...

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[rCable] Kitchener outage 2017-08-16

This is just to advise everyone that there is an ongoing issue with rCable in the Kitchener area. Provider has been notified and being worked on at this very moment. Unfortunately no ETA yet.

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Internet outage

Got home internet slow. As you can see. rCable Markham. 5:30pm. My game server is unreachable. i get 999ms First trace using router only. I'll be lucky if this will even post. Tracing route to...

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Internet connection issues after 7PM (in south Oakville / 3rd line).

Hello I started a thread about an issue I am having with internet connection issues after 7PM EST (see below) but I think this is a better place for it as I am with Start Communications. If anyone else...

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