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[Cable] No more limited cable?

Email from Start says that there will no longer be limited cable. We have 15Gb with 200Gb/month limit. Email says we will now have unlimited but cost will go up by $5.00/month. Reason being increased...

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Playback not available out of Home

So my power went out while I went on vacation and everything has gone nuts! I disconnected my modem from the router to do a test and now the STB says |Playback not available out of Home". I have power...

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[Cable] Why is start.ca not allowing DCM476 modem on faster speeds?

When I purchased this modem from start.ca they told me this router was good up to 340 Mbps on their system. Now I am being informed start.ca are not only raising their fees $15 / month over execulink...

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[rCable] WAN dhcp issue on rCable; suggestions?

For a few months now, my Ubiquiti ER-Lite3 router looses internet connectivity after a week or so of continuous connectivity. My guess is that it is not renewing it's WAN dhcp lease. When this happens,...

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Start down in GTA?

Both me and my neighbour are down. Called up some friends on start around the GTA. Most of them are working fine but some that live closer to me are down. Rogers seems to be working, according to my...

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Altice makes bid for Cogeco US businesses, Canadian assests to Rogers.

The non-binding offer was made after the close of business yesterday, Sept. 1st. It'll be interesting to see how this affects TPIAs going forward as the monopoly closes the door further....

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[rCable] TC4400 (168.100.1) unroutable?

Hello I recently switched from TC7650----->c2300 TP-Link router to: TC4400----->c2300 and I can't check modem stats over at 192.168.100.1 I know you can't check DSL stats behind a router unless...

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New ATA

With all the doom and gloom lately I'd like to give Start credit for the price on the VOIP ATA they offer. My linksys ATA finally died after 12 or so years which lead me to look for a replacement. FB...

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[TV] CTV App Update

Just updated the CTV app and it has gone nuts! Keeps me on an endless loop of login and validating account. Forced stop the app and started over, made it through validation and then went to watch a...

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[rCable] Invoices in Start Portal missing?

Just a heads up that the ability to view invoices in the Start portal seems to be missing?

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[cCable] CCable on Crescent Road in Fort Erie- Outage

On Crescent Road down to the beach there is an outage. Someone knocked out the lines, multiple trucks there now. Been since 330pm approx. Still out for me.

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Constant disconnects and signal issues. Start won't help.

For the past couple of months I've been having continuous disconnects almost every week. I called start 2 weeks ago and they kind of just brushed it off and said wait it out and it will be fixed. I...

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[TV] Custom Channel Packs

Are pick your own channel packs on the horizon anytime soon? Something along the lines of pick 5, 10, 15 etc?

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[rCable] Coda-45 feedback

Was looking to pass on my TP-Link 7650 modem to my parents(also with Start) to cut down there bill a little and was going to pickup a DOCSIS 3.1 modem. It looks like the TC4400 is pretty much a no go...

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Availability of 1st invioce

Is it true that the 1st invoice is available only weeks after the 1st payment, and if so, is that in line with HST rules? We are setting up a Start internet connection for work, and were billed the 1st...

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Bad onboarding experience

I've been a start.ca customer for over 6 years and have been very happy with the service and support. Getting this new location connected has really tested my patience in supporting start.ca,...

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[DSL] New install not working, getting tired of 45+ minute hold times

I recently had dsl service installed at our house in northern Ontario but it hasn’t worked at all. We purchased the modem from start which was supposed to be pre-configured, which it was but with an...

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[TV] NFL Network

I've asked this at the start of last season but search didn't yield a result trying to resurrect that thread. I think the response was something about negotiating licensing. What's the progress on...

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[rCable] Evening slow downs in London

Just curious if anyone else has been experiencing any evening speed loss in the London area? The last couple nights starting around 8pm I've have had major slow downs. Speeds drop from my usual 100...

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[rCable] Modem stats

There used to be a stickied thread here that specified the normal operating SNR and power range for cable modems. I can't seem to find it now, but I have a Technicolor DCM476 which had an issue...

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